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Legal notice

Last updated: August 28, 2026

In accordance with Articles 6-III and 19 of Law No. 2004-575 of June 21, 2004 on Confidence in the Digital Economy (LCEN), we provide users and visitors of the HEM France website with the following information:

1. Website Publisher

The website hemfrance.com is published by:

HEM

Simplified Joint-Stock Company (SAS)

Share Capital: €50,000

Registered Office: 27 boulevard d’Arras, 13004 Marseille, France

Marseille Trade and Companies Register (RCS) — SIREN: 448 174 995

Head Office SIRET: 448 174 995 00036

EU VAT Number: FR 43 448 174 995

APE / NAF Code: 4652Z — Wholesale of electronic and telecommunications equipment and parts

Phone: +33 4 84 25 59 60

Email: contact@hemfrance.com

2. Publication Management

Publication Director: Maurice HADDAD, President of HEM.

Contact: contact@hemfrance.com

3. Website Hosting

The website is hosted by:

Shopify International Limited

Block 1, Lower Ground Floor, Victoria Buildings, 1-2 Haddington Road, Dublin 4, D04 XN32, Ireland

Phone: +353 1 906 9800 Website: www.shopify.com

Domain name registered with: OVH SAS, 2 rue Kellermann, 59100 Roubaix, France.

4. Website design and development

The website was designed and developed by Dedi, a Shopify e-commerce agency based in Lyon.

Made with love by Dedi, Shopify e-commerce agency

5. Website activity

hemfrance.com presents the business activities of HEM, a wholesale distributor of mobile phones, tablets, and high-tech accessories for professional clients.

Opening a customer account and accessing pricing is restricted to professionals with a valid business identification number. Sales made via this website are governed by the General Terms and Conditions of Sale available on the site.

6. Trademarks and third-party rights

Exclusively Distributed Brands

HEM is the exclusive distributor of the Blackview, Doogee, and Oukitel brands for Europe, under distribution agreements entered into with their holders. These brands, along with associated logos and visuals, remain the exclusive property of their respective holders; distribution agreements grant HEM no ownership rights over these signs.

Group Brands

The KONROW and NEOW Kids brands belong to the group.

Other Brands Mentioned

The Samsung, Apple, and Xiaomi brands, as well as all other brands, logos, trade names, and product visuals mentioned on this website, are the exclusive property of their respective holders. HEM acts as an independent distributor and maintains no agency, official partnership, or affiliate relationship with these holders. References to these brands are strictly descriptive and informative, intended to identify the products offered for sale.

7. Intellectual property

All elements composing the hemfrance.com website — structure, sitemap, texts, graphic identity, logos, illustrations, photographs, videos, databases, and technical developments — are protected by intellectual property law and remain the exclusive property of HEM or its rights holders.

Any reproduction, representation, adaptation, modification, extraction, or reuse, in whole or in part, of these elements, by any process whatsoever and on any medium whatsoever, is prohibited without prior written permission from HEM. Any unauthorized use may incur civil and criminal liability for the offender.

8. Personal data

Personal data collected on this website is processed with HEM acting as the data controller.

Purposes

Management of contact inquiries, creation and management of professional customer accounts, order processing, commercial relations, B2B sales prospecting, compliance with legal and accounting obligations.

Legal Bases

Depending on processing operations: contract performance, legitimate interest, legal obligation, or consent.

Your Rights

In accordance with Regulation (EU) 2016/679 and amended French Law No. 78-17 of January 6, 1978, you have the right to access, rectify, erase, restrict, object to, and port your personal data, as well as the right to withdraw your consent at any time.

These rights can be exercised by contacting: contact@hemfrance.com, with proof of identity.

9. Cookies

The website uses cookies and tracking technologies necessary for its operation, as well as analytics and personalization cookies subject to your consent.

You can change your preferences at any time via the website's cookie management banner or through your browser settings. Refusing non-essential cookies does not prevent browsing the website.

10. Hyperlinks

The website may contain links to third-party websites. HEM has no control over these sites and accepts no liability regarding their content, availability, or personal data practices.

Creating a link to hemfrance.com is permitted provided it does not harm the company's image and is not done in a misleading context. HEM reserves the right to request the removal of any link it deems harmful.

11. Limitation of liability

HEM endeavors to ensure the accuracy and timeliness of the information published on this website. Technical specifications, visuals, availability, and pricing are provided for informational purposes only, are subject to change without notice, and do not constitute a binding offer. Only information appearing on a quote or order confirmation issued by HEM is contractually binding.

HEM shall not be held liable for direct or indirect damages resulting from accessing the website, its unavailability, the presence of viruses, or the use of information contained therein.

12. Reporting content

In accordance with French Law No. 2004-575 of June 21, 2004 on Confidence in the Digital Economy, any manifestly illicit content identified on the website may be reported to: contact@hemfrance.com.

13. Applicable law

These legal notices are governed by French law. Any dispute relating to the website falls under the jurisdiction of the courts within the area of HEM’s registered office, subject to mandatory applicable consumer provisions.