Your B2B high-tech wholesaler and partner

HEM France is a 100% B2B importer and wholesaler specialising in mobile phones, tablets, connected devices (IoT) and accessories. Based in Marseille since 2003, we serve more than 2,400 professional resellers. Millions of devices pass through our warehouses each year, for distribution in France and more than 35 countries worldwide.

Our approach is pragmatic: we are a partner, not just a supplier. We maintain a permanent stock of more than 20,000 items. No chatbots here. You call, we answer, we dispatch.

Our team provides responsive logistics, competitive pricing and direct customer service.

A specialist catalogue and exclusive distribution agreements

Our logistics capability is built around a multi-brand catalogue of more than 1,300 products. We distribute leading brands: Samsung, Apple, Xiaomi, Google, Oppo and Doro.

To meet the needs of professionals in the field, we are exclusive distributors of brands specialising in rugged phones and tablets:

• Blackview, Doogee and Oukitel: exclusive partners for France and the French overseas departments and territories since 2018, these brands combine durability and advanced technology at highly competitive prices.

Konrow and Neow: our own French brands

Drawing on our industry expertise, we design and develop our own brands to help you maintain control over your margins:

• Konrow: launched in early 2014, this brand now specialises in entry-level mobile phones, rugged phones and phones for seniors, alongside a full range of accessories.
• Neow: our brand dedicated to children's first smartphones. Designed to give children independence within set boundaries, it offers parents reassurance through a simple interface and built-in parental controls (curfews and remote locking), without compromising on security.

With three team members based in Asia to carry out rigorous quality control close to the factories, our products come with a two-year hardware warranty.

Logistics and support: B2B efficiency

Our sales team can be reached directly by phone on 04 84 25 59 60 or by email at commercial@hemfrance.com, Monday to Friday, from 9:30 am to 7:00 pm without a break. We organise our operations around efficiency:

• All customers receive equal priority
  No minimum order value. Small replenishment orders receive the same priority as large-volume orders.
• Same-day dispatch
  All orders confirmed before 16:00 leave our warehouses the same day, for delivery within 24 hours across France.
• Deferred payment
  Payment terms are available to approved business accounts.
• Centralised after-sales service
  Faults are handled in France by Europe's leading repair service provider.

From independent shops to major retailers and e-commerce businesses, our infrastructure accommodates orders of all sizes.